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Mareta Beach HouseMareta Beach House

Policies

General Policies

Reservation Policy for General Offers

We hereby kindly request a 100% deposit of your total stay to guarantee your reservation.

 

A Non-Refundable Offer is the lowest available rate.

To proceed with the booking of a Non-Refundable Offer, the total price of the reservation will be charged on the day of booking and it is not refundable.

If cancelled, modified or in the case of no-show, the total price of the reservation will be charged.

 

Deposits and Payments Procedures

We can accept pre-bookings via bank transfers or credit card payments (VISA and Mastercard only). We do not accept American Express cards.

For payments via credit card, we can accept your reservation requiring a valid credit card number, together with expiry date, name as it appears on the card, billing address and security code (3 last digits on the back of your credit card) to guarantee your booking against cancellation.

 

Children Policy

All children under 3 years stay free of charge for baby cots only. Cots must be booked in advance and are subject to availability. All older children who do not wish to be accommodated in cots are charged at the normal value of the extra bed.

Maximum capacity of extra beds / baby cots in a room is 1.

Room type must fit extra bed and requests must be confirmed with the Hotel directly.

No extra bed or meal is provided free of charge.

 

Sofa Bed and Extra Bed Policy

Children aged 4 – 12 years old, using a sofa bed or extra bed:

  • 1 child: 30% increase in the amount of the stay.
  • 2 children: 50% increase in the amount of the stay.

Children over the age of 12: in terms of prices of accommodation and meal plans at Mareta Beach House, persons who are over the age of 12 are considered adults.

 

Adults using a sofa bed or extra bed:

  • 1 adult: 30% increase in the amount of the stay.
  • 2 adults: 60% increase in the amount of the stay.

 

Pets Policy

Pets not permitted.

 

Beach Towels Policy

Beach towels are provided with a refundable deposit of 10€ per towel. A cost of 2€ is charged to replace the used towel for a clean one.

Check-in and Check-out Times

The hotel Check-in time is from 3:00 PM onwards, although you may check in before this time and store your luggage prior to returning after 3:00 PM. The only way to guarantee an early arrival is to reserve the room for the night before.

The hotel Check-out time is at 12:00 PM. We kindly request you to take this time into consideration. If you would like to keep the room longer than 12 noon, our daily room rate will be applied automatically. Using our Concierge Service, you can leave your luggage at the hotel prior to picking it up later in the day.

Cancellation or Amendment

If you have to cancel or amend your reservation once confirmed, then a cancellation charge will apply as follows:

  • Between 10 and 2 days prior to arrival a charge of 100% of the first night room rate will apply.
  • Within 48 hours of arrival the full amount for the full duration booked will be charged. Durations reduced during your stay will be billed at the full rate unless the room can be re-sold without loss.
  • No shows will result on the full amount being charged as a cancellation fee.

 

Cancellation or Amendment by us

At MARETA BEACH HOUSE we want you to be delighted every time you book with us, however, all bookings are taken at the discretion of the management and subject to availability. Occasionally a telephone booking may be made before the details of an online booking reaches us, rendering such bookings as unavailable. Whilst we will make every effort to avoid this happening we cannot guarantee this and failure to do so will not constitute a breach of contract between us.

In the unlikely event that these circumstances arise we reserve the right to change or cancel your telephone or online booking. If this were to happen you may: 

  • Accept the changed arrangements as notified
  • Make an alternative arrangement with us.
  • Cancel your reservation and receive a full refund

  • Check in time 3:00 PM
  • Check out time 12:00 PM
  • Children age 12
  • Pets not allowed

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